> ## Documentation Index
> Fetch the complete documentation index at: https://docs.b2bsignals.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Short answers to common questions about B2B Signals: what gets sent, LinkedIn account safety, trial limits, Good fit and Radar.

Short answers to the questions people ask first. For a specific problem, see [Troubleshooting](https://docs.b2bsignals.ai/help/troubleshooting.md).

## Sending

> [accordion] Will anything send without me?
>
> It depends on the campaign. Each campaign has an approval setting, shown when you launch it. Your First campaign from sign-up asks you to approve every message. A campaign set to **Messages send without your approval** sends on its schedule. See [Approvals](https://docs.b2bsignals.ai/campaigns/approvals.md).
>
> Signing up, finishing a brief, connecting LinkedIn and marking people sends nothing by itself. See [what sends something and what doesn't](https://docs.b2bsignals.ai/getting-started/how-it-works.md#what-sends-a-message).

> [accordion] I marked someone Good fit. Why aren't they getting messages?
>
> **Good fit** doesn't put someone in a campaign unless a route is set. Without one, they wait in **People** › **Ready**. Select them and click **Add to campaign**. See [How it works](https://docs.b2bsignals.ai/getting-started/how-it-works.md#good-fit-and-campaigns).

> [accordion] Can someone be in two campaigns at once?
>
> No. A person is in one running campaign at a time. If you add someone who's already in another one, they're skipped and we tell you why.

> [accordion] Can I use it without connecting LinkedIn?
>
> Yes. Messages wait in [Manual sends](https://docs.b2bsignals.ai/campaigns/manual-sends.md). You copy each one, send it on LinkedIn and mark it as sent. You need a plan that includes sending, so this doesn't work on Free.

> [accordion] Does it work with email?
>
> Yes. You can add **Email account (Gmail or Outlook)** as a sender under **Settings** › **Senders**.

> [accordion] How many messages go out a day?
>
> Each sender has daily limits. On **Safe pace** that's 8 to 15 invites a day. A new sender starts slowly and reaches its full pace in about two weeks. Each campaign also limits **New people a day**. See [Senders and limits](https://docs.b2bsignals.ai/campaigns/senders-and-limits.md).

## Your LinkedIn account

> [accordion] Can my LinkedIn account get restricted?
>
> Yes, it can happen with any account that sends outreach. We lower the chance with slow starts, daily limits, working hours and automatic pauses, but nobody can rule it out. If it happens, sending goes on hold. See [Connect LinkedIn](https://docs.b2bsignals.ai/settings/connect-linkedin.md#after-linkedin-restricts-your-account).

> [accordion] Do you see my LinkedIn password?
>
> No. You sign in through a LinkedIn window, and we never see or store your password.

> [accordion] Will it post or like things in my name?
>
> Not on its own. Comment suggestions wait in [Approvals](https://docs.b2bsignals.ai/campaigns/approvals.md), and nothing is posted until you approve it. A campaign can include steps such as a comment or a like if you add them. See [Steps and messages](https://docs.b2bsignals.ai/campaigns/steps-and-messages.md).

> [accordion] Can my teammates read my LinkedIn conversations?
>
> By default the Inbox shows only campaign conversations. An owner can switch a sender to **All LinkedIn conversations**. Everyone in the workspace can then see them, and we import the last 90 days.

## Radar and people

> [accordion] How often does Radar look for people?
>
> Every weekday on the trial and Software. Once a week, on Mondays, on Free.

> [accordion] Why do I see so few people?
>
> Radar only brings real people with a reason to hear from you, so it can come back short rather than fill the gap. Plan limits also apply. See [Plans](https://docs.b2bsignals.ai/getting-started/plans.md). To widen the search, change your brief. See [Set up Radar](https://docs.b2bsignals.ai/sources/radar-setup.md).

> [accordion] Do my marks change who Radar finds?
>
> Yes. **Good fit** tells Radar to bring more people like this one, and **Not a fit** teaches it who to avoid.

> [accordion] Does Not a fit delete someone?
>
> No. They're hidden from your default lists and any campaign running for them stops. You can bring them back. Stopped campaigns don't resume, so add them to a campaign again if you want to write to them.

> [accordion] How do I stop someone ever being contacted?
>
> Add them or their company to [Do not contact](https://docs.b2bsignals.ai/people/do-not-contact.md). Add your own company and partners under **Team domains**, in [workspace settings](https://docs.b2bsignals.ai/settings/workspace-and-team.md#change-workspace-details).

## Plans and billing

> [accordion] Do I need a card to try it?
>
> No. The 7-day trial needs no card and you aren't charged when it ends. See [Plans](https://docs.b2bsignals.ai/getting-started/plans.md).

> [accordion] What happens when my trial ends?
>
> You move to Free. Sending stops, nothing is cancelled and nothing is deleted. You can still reply by hand in the Inbox. Sending turns back on when you choose Software.

> [accordion] Do people I add myself count toward my limit?
>
> No. **Add people**, CSV imports and lists don't count. Only people that B2B Signals finds for you do.

> [accordion] What happens at my monthly limit?
>
> New people pause until your limit resets, and nothing is deleted. You can turn on **Keep finding people past the limit** for \$3.00 a person. See [Billing](https://docs.b2bsignals.ai/settings/billing.md#more-options). Free has no monthly limit. It shows a few people each week instead, so Home never shows **Monthly people limit reached** on Free.

> [accordion] Can I get a second trial with a new workspace?
>
> No. Each owner gets one trial. A second workspace starts on Free.

## Team and workspace

> [accordion] How many teammates can I add?
>
> Software and the trial include 3 seats. See [Workspace and team](https://docs.b2bsignals.ai/settings/workspace-and-team.md).

> [accordion] Can I run this for clients?
>
> You can show a name to your clients with **Client view**, so it appears at the top of the app instead of B2B Signals. Emails, daily digests and shared reports still come from B2B Signals.

> [accordion] Can I pause everything?
>
> Yes. Under **Settings** › **Workspace**, open **Leave or delete this workspace** and click **Pause all**. It stops Radar, campaigns and senders. Nothing is deleted, and you can click **Resume all** any time.

> [accordion] If I delete my workspace, can I get it back?
>
> Yes, for 30 days, using the link in the email we send. After that it's gone.

## Related

> [card] [Troubleshooting](https://docs.b2bsignals.ai/help/troubleshooting.md)
>
> Fix a specific problem.

> [card] [How it works](https://docs.b2bsignals.ai/getting-started/how-it-works.md)
>
> The full loop.

> [card] [Glossary](https://docs.b2bsignals.ai/help/glossary.md)
>
> What each term means.


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