Set up Radar from your website or a description, why setup can be refused, and when the first search starts.
Use this page to start Radar in a workspace that doesn’t have one, or to find out why you can’t.Setup takes two steps: tell us what you sell, then check the brief we write. Nothing is sent to anyone. There is no preview search: the first real search is your preview.
Owners and admins of a workspace can set up Radar, on any plan. Each workspace has one Radar.Other members see “Only owners and admins can set up Radar. Ask one of them to do it.”
Enter Your website and press Continue. We read the site and suggest who to look for. No website? Press No website? Describe what you sell and write a sentence or two instead.
3
Check your brief
Under Here’s who we’ll look for, click any underlined part to change it, or tell us what to change in words. Your changes save as you go. You need what you sell, who buys it and where.
Step 2 of 2: the brief, the plan's limits and Start Radar.
4
Press Start Radar
Press Start Radar. The screen tells you when the first search starts. Got it closes the message.
If you leave, you can come back: we keep your draft for 30 days.
The What your plan gets card shows your limits before you start. See How many people Radar finds.If your workspace is on an older free plan, a note appears before you start: “Starting Radar moves this workspace to the Free plan, with its Radar limits. On Free, campaigns don’t launch and nothing is pushed to your other tools until you upgrade.”Looking at the setup page doesn’t move your workspace. Only Start Radar does.
The page shows Radar can’t be set up yet and one of these reasons.
Setup refused after a failed payment. Open billing leads to the fix.
What you see
Why
What to do
”This workspace’s plan was canceled. Choose a plan to turn on Radar.”
The plan isn’t active
Press Open billing and choose a plan
”Your last payment didn’t go through. Fix it in Billing, then set up Radar.”
A payment failed
Press Open billing and fix the payment
”This workspace is on an older free plan that doesn’t include Radar. Choose a plan in Billing to set up Radar.”
The older free plan doesn’t include it
Press Open billing and choose a plan
”This workspace has a plan our team set up by hand, so Radar can’t be turned on from here. Contact us and we’ll do it.”
Your plan is managed by our team
Contact us
”This workspace still has a subscription on file, so we can’t move it to the Free plan for you. Contact us and we’ll sort it out.”
Moving to Free would conflict with the subscription
Contact us
”This workspace has outreach set up or running, and the Free plan holds all sending, so we can’t move it to Free for you. Contact us and we’ll sort it out.”
Free would stop your sending
Contact us
”Radar can’t be set up in this workspace.”
This workspace can’t have a Radar
Contact us
”This workspace already has a Radar.”
Each workspace has one
You go to the Radar page
These can appear when you press Start Radar:
What you see
What to do
”Add what you sell, who buys it and where before we start”
Fill in the missing parts of the brief
”Your plan just changed. Reload the page and try again.”
There are two reasons.It waits for the right hours. Radar’s status shows Search scheduled, and the page says when it starts. You don’t need to do anything.It waits in line. Only a limited number of new Radars start each day. Past that limit, trial and Free workspaces wait in order and start by themselves. The status shows Waiting to start. The date shown is an estimate.
Paid plans never wait in this line. If you upgrade while waiting, Radar starts without waiting.
There is nothing to resume. If you try, you see “Radar is waiting in line behind other new Radars. It starts by itself, nothing to resume.”
If a payment fails while you wait, Radar tells you to fix it in Billing. It starts by itself at the next daily start after that.
If the plan is canceled while you wait, Radar stops waiting and stays paused.
Check the reason on the Radar page. See What the empty states mean.If Radar couldn’t search LinkedIn, the search says why, and the reason isn’t your brief:
“it searches only during set hours each day and none were open”. Radar retries a first search once, unless your Free week is already full.
“it had reached its daily LinkedIn limits”. The next search runs on its next search day.
When people arrive, review them. They wait in To review, and no campaign receives them on its own unless a route is set.
Radar
Statuses, limits, pause and resume.
Plans
Compare what each plan includes.
Billing
Choose a plan or fix a payment.
Review people
Decide who is a Good fit.
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Choose a plan in Billing to set up Radar.”`}),_jsx(_components.td,{children:`The older free plan doesn’t include it`}),_jsxs(_components.td,{children:[`Press `,_jsx(_components.strong,{children:`Open billing`}),` and choose a plan`]})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:`”This workspace has a plan our team set up by hand, so Radar can’t be turned on from here. Contact us and we’ll do it.”`}),_jsx(_components.td,{children:`Your plan is managed by our team`}),_jsx(_components.td,{children:`Contact us`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:`”This workspace still has a subscription on file, so we can’t move it to the Free plan for you. Contact us and we’ll sort it out.”`}),_jsx(_components.td,{children:`Moving to Free would conflict with the subscription`}),_jsx(_components.td,{children:`Contact us`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:`”This workspace has outreach set up or running, and the Free plan holds all sending, so we can’t move it to Free for you. Contact us and we’ll sort it out.”`}),_jsx(_components.td,{children:`Free would stop your sending`}),_jsx(_components.td,{children:`Contact us`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:`”Radar can’t be set up in this workspace.”`}),_jsx(_components.td,{children:`This workspace can’t have a Radar`}),_jsx(_components.td,{children:`Contact us`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:`”This workspace already has a Radar.”`}),_jsx(_components.td,{children:`Each workspace has one`}),_jsx(_components.td,{children:`You go to the Radar page`})]})]})]}),`\n`,_jsxs(_components.p,{children:[`These can appear when you press `,_jsx(_components.strong,{children:`Start Radar`}),`:`]}),`\n`,_jsxs(Table,{children:[_jsx(_components.thead,{children:_jsxs(_components.tr,{children:[_jsx(_components.th,{children:`What you see`}),_jsx(_components.th,{children:`What to do`})]})}),_jsxs(_components.tbody,{children:[_jsxs(_components.tr,{children:[_jsx(_components.td,{children:`”Add what you sell, who buys it and where before we start”`}),_jsx(_components.td,{children:`Fill in the missing parts of the brief`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:`”Your plan just changed. Reload the page and try again.”`}),_jsxs(_components.td,{children:[`Reload and press `,_jsx(_components.strong,{children:`Start Radar`}),` again`]})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:`”We couldn’t set up Radar. Try again.”`}),_jsxs(_components.td,{children:[`Nothing was made. Press `,_jsx(_components.strong,{children:`Start Radar`}),` again`]})]})]})]}),`\n`,_jsx(Heading,{level:`2`,id:`when-the-first-search-starts`,children:`When the first search starts`}),`\n`,_jsxs(_components.p,{children:[`After you press `,_jsx(_components.strong,{children:`Start Radar`}),`, you see one of these.`]}),`\n`,_jsxs(Table,{children:[_jsx(_components.thead,{children:_jsxs(_components.tr,{children:[_jsx(_components.th,{children:`Message`}),_jsx(_components.th,{children:`What it means`})]})}),_jsxs(_components.tbody,{children:[_jsxs(_components.tr,{children:[_jsx(_components.td,{children:`”Radar is set up and searching now. The first people show up on the Radar page in a few minutes.”`}),_jsx(_components.td,{children:`The search started`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:`”Radar reads LinkedIn only during set hours, so your first search starts tomorrow morning.”`}),_jsx(_components.td,{children:`The search is booked. The words show the real time, such as “on Monday morning\"`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:`\"Radar is set up and waiting in line behind other new Radars. It starts by itself, expected on” followed by a date`}),_jsx(_components.td,{children:`See below`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:`”Radar is set up. There is nothing to search for right now, so it searches again on its next day.”`}),_jsx(_components.td,{children:`For example, a Free workspace whose week is already full`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:`”Radar is set up. The first search could not be queued just now, so it starts on its next search day.”`}),_jsx(_components.td,{children:`Not an error. Nothing to do`})]})]})]}),`\n`,_jsxs(_components.p,{children:[`After the first search, Radar follows your plan’s search days. See `,_jsx(_components.a,{href:`/sources/radar#how-many-people-radar-finds`,children:`Radar`}),`.`]}),`\n`,_jsx(Heading,{level:`2`,id:`why-the-first-search-can-wait`,children:`Why the first search can wait`}),`\n`,_jsx(_components.p,{children:`There are two reasons.`}),`\n`,_jsxs(_components.p,{children:[_jsx(_components.strong,{children:`It waits for the right hours.`}),` Radar’s status shows `,_jsx(_components.strong,{children:`Search scheduled`}),`, and the page says when it starts. You don’t need to do anything.`]}),`\n`,_jsxs(_components.p,{children:[_jsx(_components.strong,{children:`It waits in line.`}),` Only a limited number of new Radars start each day. Past that limit, trial and Free workspaces wait in order and start by themselves. The status shows `,_jsx(_components.strong,{children:`Waiting to start`}),`. The date shown is an estimate.`]}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsx(_components.li,{children:`Paid plans never wait in this line. If you upgrade while waiting, Radar starts without waiting.`}),`\n`,_jsx(_components.li,{children:`There is nothing to resume. If you try, you see “Radar is waiting in line behind other new Radars. It starts by itself, nothing to resume.”`}),`\n`,_jsx(_components.li,{children:`If a payment fails while you wait, Radar tells you to fix it in Billing. It starts by itself at the next daily start after that.`}),`\n`,_jsx(_components.li,{children:`If the plan is canceled while you wait, Radar stops waiting and stays paused.`}),`\n`]}),`\n`,_jsx(Heading,{level:`2`,id:`if-the-first-search-finds-nobody`,children:`If the first search finds nobody`}),`\n`,_jsxs(_components.p,{children:[`Check the reason on the Radar page. See `,_jsx(_components.a,{href:`/sources/radar#what-the-empty-states-mean`,children:`What the empty states mean`}),`.`]}),`\n`,_jsx(_components.p,{children:`If Radar couldn’t search LinkedIn, the search says why, and the reason isn’t your brief:`}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsx(_components.li,{children:`“it searches only during set hours each day and none were open”. Radar retries a first search once, unless your Free week is already full.`}),`\n`,_jsx(_components.li,{children:`“it had reached its daily LinkedIn limits”. The next search runs on its next search day.`}),`\n`]}),`\n`,_jsxs(_components.p,{children:[`For every message, see `,_jsx(_components.a,{href:`/sources/radar#what-the-empty-states-mean`,children:`What the empty states mean`}),`.`]}),`\n`,_jsx(Heading,{level:`2`,id:`what-to-do-next`,children:`What to do next`}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsxs(_components.li,{children:[`Check the `,_jsx(_components.a,{href:`/sources/radar#change-your-brief`,children:_jsx(_components.strong,{children:`Brief`})}),`. You can edit it at any time.`]}),`\n`,_jsxs(_components.li,{children:[`Choose `,_jsx(_components.a,{href:`/sources/radar#where-new-people-go`,children:_jsx(_components.strong,{children:`Where new people go`})}),`.`]}),`\n`,_jsxs(_components.li,{children:[`When people arrive, `,_jsx(_components.a,{href:`/people/review`,children:`review them`}),`. 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